How to repair another phone remotely

How to remotely maintain and repair someone else's phone (Best Methods)

If you are not a Windows user, you may have never heard of the term "Troubleshooting" which is the process of looking for defects, gaps, or challenges in your device's apps and data. and then fixes or reports those problems in detail.

 The same thing exists within smartphones, but in slightly different ways, but recently it has become possible to activate this feature remotely, and this is useful sometimes when someone needs to do this process but he does not know-how, and you are his friend who is an expert in these technical matters, where you can help him without coming you and completely wireless.

 So let's review some of the best methods to use to remotely control the other person's phone and fix their problem.

How to troubleshoot someone else's phone remotely

The troubleshooting process is usually via a voice call or even a text message, to try to find out what is happening on the screen, where the owner of the affected phone shares his phone screen with you, to be able to see exactly what is happening, and thus solve the problem over the network. There are many applications and methods for remote troubleshooting, but the best of them is an application that does this process well and is completely free, and the application is called TeamViewer QuickSupport.

We have to warn you against using apps of this style, the reason is that you may give wrong permissions that give full access to your smartphone by people you don't know personally or don't trust yet, of course, you can disconnect at any time, but just giving you full access may be Too late to avoid the problem.

TeamViewer QuickSupport is not the only program that allows you to view and control the screen of a smartphone remotely, but it is one of the best programs I have come across.

 It is free for non-commercial use, and you can download it on Android and iOS platforms.

The person you are helping needs to install QuickSupport either from the Google Play Store if the phone is an Android phone or the App Store for iPhone phones, so you may need to help him first. the complete version of the TeamViewer Remote Control program, which connects to the other phone, is required for the repair person (which is you).you can install it on your phone if it is Android or iPhone or install it on your computer.

Anyone who needs help with their phone simply needs to launch the TeamViewer QuickSupport app and pass the nine-digit Your ID number that is displayed on the screen to the other party (which is you). This can be done through a phone call or text message.

Once this identification code is entered into the other application TeamViewer Remote Control will ask for permission to connect from the person using the QuickSupport application and then attempt to establish the link.

 Once that's done, you'll be able to see and control the other smartphone, so you can start trying to figure out what's going wrong and why.

For the person you're calling, the whole process might seem a little annoying - they'll feel as if a ghost is on their phone - You will, however, be able to use the gadget as if it were in front of you.

 TeamViewer will also show you information about the device (such as how much RAM and internal storage it has), and the built-in chat tool will keep both parties connected. The connection can be disconnected from either end.

Alternative troubleshooting methods

Remote access or screen sharing (or both) are available in a variety of applications. FaceTime for iPhone now supports screen sharing on the latest versions of the operating systems for Apple devices, whether MacBook or iMac.

 Where a person can share the screen during a Facetime call with the other party by simply clicking on the Share My Screen button.

There's also Vysor that allows someone else to access your phone and see what's going on on it, although it's currently only available on Android, and you must be a subscriber to take full advantage of this feature.

 Prices start at $2.50 per month, but you can try out the basics of screen mirroring for free. AnyDesk is similar to TeamViewer in terms of ease of setup and use, and it works across Android, iOS, and desktop software.

 Again, all you have to do to establish a connection with someone else's phone is to share the code displayed on the screen. You'll need to pay $10 a month (or more) to use it (a free trial is available if you want to try it out before paying).

If all you need is screen sharing instead of remote access, that's built into a lot of video calling tools now, including Zoom.

 As part of a Zoom video call, you can share your screen by tapping Share if your phone is an Android or Share Content if it's an iPhone and tap the Screen option - you and everyone else in the call will be able to see the device's screen The owner can then walk you through the problem step by step.